Payment & Refund Policy

This policy explains how Merita Cleaning LLC handles payments, deposits, cancellations, and refunds for cleaning services.

1. Payment Methods

We may accept online payments through a third-party payment processor, along with other payment methods we make available to customers. Customers should only enter payment information on the secure payment page provided for the transaction.

2. Payment Timing

Payment timing will be stated on the quote, invoice, subscription, or payment request. Recurring customers may authorize automatic payments according to the frequency and amount agreed with Merita Cleaning LLC.

3. Recurring Payments

For recurring services, the customer will be informed of the recurring amount and billing frequency before authorization. Customers should contact Merita Cleaning LLC before the next scheduled charge if they need to change or cancel recurring service.

4. Cancellations and Rescheduling

Please contact us as soon as possible if you need to cancel or reschedule. Any applicable cancellation charge will be communicated in the applicable service agreement or booking terms before service.

5. Refunds

If a refund is appropriate, Merita Cleaning LLC will generally return the applicable amount through the original payment method when possible. Refund timing may depend on the payment processor or financial institution.

6. Cleaning Concerns

If you believe a service did not meet the agreed scope, contact us promptly so we can review the concern and discuss an appropriate resolution.

7. Contact

Merita Cleaning LLC
Phone: 574-800-1870
Email: meritacleaning1@gmail.com

This policy is general business information and is not legal advice.